FAQs
Frequently asked questions
The things people ask us most, answered plainly. If yours isn’t here, call — we’d rather talk it through than have you guess.
How much does it cost to hire a cool room?
It depends on three things: how long you need it, where it’s going, and whether you want it delivered or you’re towing it yourself. Longer hires work out cheaper per day, and we’re more than happy to negotiate discounted rates for longer hire periods. Send us your dates and the suburb and we’ll give you a real number rather than a range.
Do you deliver?
Yes we do. There may be a charge involved depending on the location and the hire duration.
Where do you deliver to?
Across southern Tasmania — Hobart, the Huon, the Derwent Valley, the Tasman Peninsula, the Channel and the East Coast. There may be a delivery charge depending on the location and how long you’re hiring for. If you’re outside that area, ask anyway and we’ll tell you honestly whether we can get there.
How far ahead should I book?
As early as you reasonably can, particularly for summer weekends. Most of our bookings come in a couple of months ahead, and weddings often much further out than that. October to March is our busiest stretch. That said, plenty of hires are arranged at short notice — if your dates are close, call and we’ll tell you straight away what’s free.
How long can I hire one for?
Anything from a single day to months at a time. A typical hire runs about three days — that’s long enough to load and chill the day before, run the event, and clear up afterwards. Long-term and commercial hires are welcome, and longer periods are discounted.
What are the internal dimensions, and what will fit?
The cool rooms are 2700mm long × 2100mm high × 1500mm wide inside. The freezers are 2100mm long × 2200mm high × 1500mm wide. Those measurements are the room only and don’t include the trailer. Both are walk-in rooms with internal lighting and a rear door, so you can stack drinks, load trays and move around inside. If you’re unsure whether your load will fit, describe it in your enquiry and we’ll tell you.
How cold do they get?
Our freezer trailers run down to −18°C. The cool rooms are set to a chilled temperature suitable for drinks, fresh produce, meat and catering. Tell us what you’re storing when you enquire and we’ll confirm the trailer is right for it.
How are the trailers powered?
Trailers can either be plugged into a standard household 10 amp powerpoint or a generator. We supply an extension lead and locks with every hire.
Do I need power at the venue?
Yes — a standard 10 amp powerpoint is all it needs, and we supply the extension lead. If you’re in a paddock, a shed without power, or anywhere the nearest outlet is a long way off, a generator of at least 5.5kVA will run it.
What sized generator is required to run a trailer?
A generator of at least 5.5kVA is required.
Do all trailers come with shelves?
Some trailers come with shelving. If you need it, say so when you enquire and we’ll let you know what’s available for your dates.
Are all trailers dual axle?
Yes — this makes them a little easier to tow and a great deal easier to use when onsite.
Can I pick the trailer up myself?
Yes. Plenty of customers tow their own, and it can save you the delivery charge. All our trailers are dual axle, which makes them easier to tow and much easier to position once you’re on site. Check the weight against your vehicle’s towing capacity first — talk to us and we’ll give you the details before you commit.
What happens if something goes wrong during the hire?
Call us. We run a 24/7 emergency service and we’re always on call — no matter the situation. Our trailers are clean, well maintained and reliable, but if something does go wrong we want to hear about it immediately so we can fix it.
Do you sell your trailers?
Occasionally we’ll sell a trailer we upgrade. If you’re interested, get in touch and we’ll let you know if anything is coming up.