We respect your privacy

We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information. “Personal information” is information we hold which is identifiable as being about you.

Collection of personal information

Southern Cool Room Hire ABN 89 950 616 781 will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms.

When you send an enquiry or a quote request through this website, you provide your name, phone number and email address, the dates you need, the suburb or address the trailer is going to, and anything else you choose to tell us in your message. We may also collect information you give us when you contact us by phone or email about a hire. We do not collect or store payment or credit card details through this website.

Enquiries sent through this website are stored in our database, which is hosted in Sydney, Australia, and are also emailed to us so that we can reply. We keep enquiry records for as long as we need them to deal with your enquiry, to manage any hire that follows, and to meet our record-keeping obligations, and we remove them when they are no longer needed.

Use of your personal information

Southern Cool Room Hire ABN 89 950 616 781 uses the personal information you provide to answer your enquiry, prepare a quote, and arrange and manage your hire. We do not use your details to send marketing, and we do not sell, rent or trade them.

Southern Cool Room Hire ABN 89 950 616 781 may contact you about your enquiry or your hire by telephone, SMS, email or post.

Disclosure of your personal information

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.

We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.

We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Southern Cool Room Hire ABN 89 950 616 781, https://www.southerncoolrooms.com.au, its customers or third parties.

Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia. These may include, but are not limited to, the United States of America.

If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.

By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.

Security of your personal information

Southern Cool Room Hire ABN 89 950 616 781 is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

Access to your personal information

You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information which we hold about you, or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at southerncoolroomhire@outlook.com.

We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.

Complaints about privacy

If you have any complaints about our privacy practices, please feel free to send in details of your complaints to PO Box 349, Cygnet, Tasmania, 7112. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

Changes to Privacy Policy

Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion, and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.

Website

When you come to our website (https://www.southerncoolrooms.com.au) we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.

Cookies. This website does not use cookies to track you, to serve advertising, or to run third party analytics. If that ever changes, we will update this policy first.

Third party sites. Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Southern Cool Room Hire ABN 89 950 616 781 is not responsible for the privacy practices of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.